Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat 8:00AM - 2:00PM
  • Sun Closed
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815-271-6500 | 907 West Rand Rd (Rt 120) Lakemoor, IL 60051

CODE OF ETHICS

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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These guys are great!! They were able to get my car in and were fast doing the repairs. They took the time and showed me what they were going to do to my car and not try to say "you need this and that and yada, yada, yada". Then to top it off my car ended up being cheaper than the original final estimate, which I was thrilled with. If my regular mechanic can't fix my car I will definitely come here again.

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Came in on a Saturday to fix a rusted 02 sensor so I could pass my emissions test. Fixed the problem same day and for a very reasonable price. Awesome staff and talented mechanics!

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Great service and the owner Dominic is very knowledgeable and on the premise. They don't RIP off customers like some shops do.

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Great service will not find a better more friendlier fair repair shop in this corrupt state. Fair price honest great work it's almost unbelievable to have a great place like State Road!!

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We own 5 cars and take all of them in for various repairs and/or general maintenance. Every time we are there they are helpful and do a great job. The mechanics have been there forever, and are always helpful. I love that they are a family owned business! I would recommend them for sure!

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Amazing customer service! Everyone I talked with was very kind/patient and willing to help however needed. I will definitely be going back if I need any repairs!

  • ACDelco
  • ASE (Automotive Service Excellence)
  • NAPA
  • BTB - IPS
  • Car Care Aware
  • Call Us For Service: 815-271-6500