Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat 8:00AM - 2:00PM
  • Sun Closed
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815-271-6500 | 907 West Rand Rd (Rt 120)

CUSTOMER SURVEY

CUSTOMER SURVEY, Lakemoor, IL

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at State Road Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At State Road Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

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These guys are great!! They were able to get my car in and were fast doing the repairs. They took the time and showed me what they were going to do to my car and not try to say "you need this and that and yada, yada, yada". Then to top it off my car ended up being cheaper than the original final estimate, which I was thrilled with. If my regular mechanic can't fix my car I will definitely come here again.

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Came in on a Saturday to fix a rusted 02 sensor so I could pass my emissions test. Fixed the problem same day and for a very reasonable price. Awesome staff and talented mechanics!

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Great service and the owner Dominic is very knowledgeable and on the premise. They don't RIP off customers like some shops do.

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Great service will not find a better more friendlier fair repair shop in this corrupt state. Fair price honest great work it's almost unbelievable to have a great place like State Road!!

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We own 5 cars and take all of them in for various repairs and/or general maintenance. Every time we are there they are helpful and do a great job. The mechanics have been there forever, and are always helpful. I love that they are a family owned business! I would recommend them for sure!

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Amazing customer service! Everyone I talked with was very kind/patient and willing to help however needed. I will definitely be going back if I need any repairs!

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Reasonable prices, and knowledgeable, hardworking owners. I will be bringing my car there from now on!

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Dominic and Joshua, his son, run State Road Auto and they are always fair and professional. Also Dominic and Josh and everyone else there will do whatever it takes to keep costs down to a minimum. The whole shop is outstanding and has great service and outstanding employees.

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Dominick and his crew are very knowledgeable. Work gets done quickly and at a fair price. Thanks guys.

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I recently needed brake work and my usual mechanic couldn't fit me in for a week. I checked the reviews for State Road Auto Repair, called and talked to the owner, Dominick. He not only took my car right away, but gave me a ride home (I live close by) and came back and picked me up. Excellent work, fair prices, and fantastic customer service. My usual mechanic just may have lost my business to State Road Auto Repair! Thanks to Dominick and his crew.

  • ACDelco
  • ASE (Automotive Service Excellence)
  • NAPA
  • AutoWares - BTB - IPS
  • Car Care Aware
  • Call Us For Service: 815-271-6500